Refund & Returns Policy

30-Day Return Window

You may return an item within 30 days of delivery if it is unused, in its original condition and packaging. Contact us first at nswbbnswbb888@163.com with your order number and we will give you return instructions.

Refunds

Once your return is received and inspected, we will notify you and issue a refund to your original payment method within 5–10 business days. Original shipping fees are non-refundable; return shipping is paid by the customer unless the item arrived damaged or incorrect.

Damaged or Wrong Items

If your item arrives damaged or you receive the wrong product, send us a photo of the item and the packaging within 7 days of delivery. We will send a replacement or issue a full refund — including shipping.

Non-Returnable Situations

• Items worn, washed, altered or damaged by the customer.
• Returns sent without prior contact and authorization.

For any question about a return or refund, contact us at nswbbnswbb888@163.com.